Yes, you can. Whether you've switched to a new number or your old number has been canceled, Binance provides ways to change your bound phone number. However, for account security, the process is fairly strict.
Log in at the Binance official site to access the account security settings page. If you need the mobile app, Android users can download the APK.
Scenario 1: Your Old Phone Number Still Works
If your old phone number can still receive SMS messages, the process is relatively simple. Log into your Binance account, go to "Security Settings," find the "Phone Verification" option, and click "Change." The system will first send a verification code to your old phone number for confirmation. After entering it, enter your new phone number and complete SMS verification for the new number. You may also need to complete email verification or Google Authenticator verification.
Scenario 2: Your Old Phone Number Is No Longer Accessible
If the old number has been canceled or can't receive SMS messages, you'll need to verify your identity to make the change. On the security settings page, select change phone number. When the system asks for old number verification, select the "Unable to get verification code" option. The system will guide you through an appeal process where you'll need to submit ID photos, facial recognition video, and other materials. The Binance security team will complete the change after review.
Review Timeline
Identity verification appeals typically take one to seven business days to review. During the review period, some account features (such as withdrawals) may be restricted to prevent unauthorized operations. After approval, the old phone number will be unbound and you can bind your new number.
Important Notes About Changing Phone Numbers
The new phone number must be registered under your own name β don't use someone else's number. After changing your phone number, withdrawal functions may be restricted for 24 to 48 hours as a normal security cooldown period. Once the change is complete, check and update other security settings to ensure all verification methods point to your currently accessible contact information.
Plan Ahead to Avoid Hassle
If you're planning to change phone numbers, it's recommended to complete the Binance phone number change before canceling the old number. This saves you the tedious identity verification appeal process β the whole thing can be done in minutes. Additionally, if you're going abroad or will be away for an extended period, make sure your domestic phone number won't be canceled due to non-payment, as this would affect SMS verification.
Security Reminder
Be extra cautious if you receive any email or text message claiming you "need to change your phone number" β it could be a phishing attack. All phone number changes should be initiated by you through the Binance website or app. Never perform such operations through external links.
Android: direct APK install. iOS: requires overseas Apple ID
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